Customers have been able to gain over five times the value invested in Seilevel. A few of the reasons they have come to us are to save projects that are a lost cause, increase business value delivered, and get their products to market faster. Here are a few stories:
Late Projects Yield No Return
One customer asked Seilevel to work on delivering 3 major call center features that needed to launch before the busy holiday retail season to realize a $14M return. Their teams wouldn’t be able to deliver all of them on time. The business didn’t want to cut scope, so we helped them prioritize the features based on business value. The team developed the solution in order of the prioritization of the requirements. In the end, the team worked day and night and was barely able to launch the most important feature and left the others untouched. The good news in this is that they were able to get a $12M return, rather than the $0 that they were on the path to get. The other two features never met the threshold for funding in new projects. The prioritization and requirements efforts cost about $800K but allowed them to cut 80% of the scope and deliver 85% of the original desired business value.
Non-compliance Leads to Hefty Penalty Fees
One health insurance organization engaged Seilevel to conduct business process and configuration analysis to find the origination of relationship issues with their hospital owners. We peeled back the layers of complexity to find the source problem that resulted in $30K/month in interest overpayments, or $1M in 3 years. Another key issue this customer was up against was a government mandated deadline, that if they missed it, put them at risk for $160K/day in fines, or over $58M in one year alone. We were able to do analyze the system and data issues to find the source of their non-compliance so they could fix it in time. All of this work required about a $200K investment.
Agile Methods Improve Requirements and Reduce Costs
One Fortune 100 customer is transitioning their $600MM product development portfolio to an agile approach. The company wanted to move away from its current state, with a mixture of waterfall, agile, and hybrid development practices, and use agile methods across their entire development organization. Seilevel collaborated with them to adapt a methodology that could be used organization-wide, and we trained and coached their teams on the methodology and tools. A review of the pilots shows that the projects that are following the methodology and using the tool are seeing a 50-80% improvement in requirements quality and a 10-20% reduction in project cost from the $1M investment so far, which justified continued and increased investment in the transformation.
Requirements Errors are Costly and Might Kill Your Launch
One large US banking customer engaged Seilevel to help them reduce the risk of their Oracle profit reporting tool upgrade launch. Our primary focus was on prioritizing their scope to drive end user adoption. In the $600K they spent on Seilevel, we were able to find requirements issues upfront, saving them $1.8M in costs down the road (about 10% of their IT budget!). We also cut unnecessary scope for an additional $300K in cost savings, for a total impact was avoiding $2M in costs and removing risk so the project could launch.
Prioritize to Launch to Market Fastest
We helped a Multinational Bank launch a line of business projected to grow to at least $35M/year. Because the bank was late to market, we identified and prioritized the organizations, processes, and systems that were needed in order to stand up the new line of business as quickly as possible. A key factor in our success was building relationships with the business that were critical to stakeholder adoption of new processes and system changes. Because the bank had aggressive revenue and growth targets over 7 years, we defined interim success metrics to provide them with leading indicators of whether they were on target to hit their 7 year objectives, including targets around customer referenceability, development of industry expertise, customer revenue growth, and renewal rates. We recently helped them successfully launch 2 pilot customers in year one of the program with an $1M investment.
