It’s well known that business analysts and product managers require strong analysis and communication skills, but other important skills are often overlooked – leadership skills. Our own product managers go through leadership training once they have a few years of experience under their belts. We developed our leadership program, building from general leadership resources to adapt them to the type of scenarios that analysts most commonly encounter. This type of course benefits from teaching the concepts but also having discussions on every topic to think about to handle past situations differently and to practice for future ones.
Course Description
This 1-day course teaches leadership concepts that are particularly directed at a Senior Business Analyst or Senior Product Manager. This class spends significant time on discussion with the participants about their own example situations where they could apply the concepts. The topics are relevant to working with a team of BAs (including managing them) as well as working with different and difficult stakeholders. We’ll discuss principles of leadership, leadership styles, learning styles, influencing stakeholders, and team building. The topics are general leadership topics, but this course applies them in the context of the business analysis and product management.
What You’ll Learn
- Understand how leadership and management are two different mindsets
- Learn how leadership can improve business analysis
- Elaborate on the different leadership styles and their effect on business analysis
- Understand how to motivate BAs to make a more productive work environment
- Utilize delegation to accomplish more at a faster pace
- Interpret and manage different BA personalities
- Understand how to mitigate and irradiate team dysfunction
- Determine what to consider when forming a team
- Learn to overcome fears associated with conversing with stakeholders
- Utilize negotiation and conflict management techniques when dealing with stakeholders
- Understand how to guide the stakeholder conversation
What’s Included
- One full day of business analysis leadership training
- Breakfast and lunch
- A free copy of Visual Models for Software Requirements, published by Microsoft Press
- A hard copy of the course materials
- A Certificate of Completion
