Author Joyce Grapes

What Makes a Great Business Partner?

A colleague and I were talking about past projects.  When I mentioned one of my favorites, he was surprised–he thought people found the business partner on that project to be “difficult”.  Not me—she met all my criteria for a great business partner: They know their stuff. They provide you sufficient …

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Tips for Password Creation

I’ll admit it, passwords are a sore spot with me.  I hate making them up.  I hate remembering them.  One of my criteria for deciding whether or not to get new software is if it is worth another password. Password Creation: 3 Ways To Make It Easier by Katie Sherwin …

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Business Analyst Tip: Seilevel Approach Works

I still remember my first project at Seilevel, more than 9 years ago. I struggled with the information flood and came out of that project with at least one clear goal:  to get better at acquiring new information.  In October, I started on a new project with a new client …

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Knowledge Transfer and Validation

I’ve just wrapped up a 2 ½ year consulting engagement. Typically, when I leave a client, I have been on a project and my focus is on completing as many action items as possible and making sure I have transitioned the remaining action items to someone. My team members generally …

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When to Release a Product

One of the projects I’ve been working on over the past year has been particularity challenging; it’s one of those everything that can go wrong does go wrong projects. This is a back office product which automates a process updating data records. The updates are transactional. We were almost done …

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Email Effectiveness–Write Good Subject Lines

Email is a significant part of my business life, and probably yours as well. I really appreciate a well-written email. And, I’m frequently frustrated by a poorly written one. Janelle Estes’ recent post, Email Subject Lines: 5 Tips to Attract Readers is written with newsletters in mind, but I think …

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Business Analyst Tip: Template Usability

Many of us produce document templates using Microsoft Word. In addition to the heavy lifting–the content–you should consider the usability of the templates. My basic approach with templates is that they should take care of the bells and whistles once so each user doesn’t have to. Applying the tips below …

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Business Analyst Tip: CIOs are People, Too

Like most of us, I’m working in an environment where there is too much to do and not enough people to do it. We recently received a request for a new project which didn’t make sense to me—it would only be used short-term and the need met by the project …

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Business Analyst Tip: Maximizing Displayed Content

I often display documents or spreadsheets to small groups during working meetings.  When doing so, I want to maximize the amount of content I am displaying.  One easy way to do this is to collapse the ribbon tool bar.  There are a couple of ways to do this: Double-click on …

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Scope Control Never Ends

I’m working with a group that is trying institute good process.  A lot of the team is new, and they all have various backgrounds.  A developer came up to me the other day and proudly announced that he had coded something that was on the roadmap for a future release, …

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