Author Joyce Grapes

Scope Control Never Ends

I’m working with a group that is trying institute good process.  A lot of the team is new, and they all have various backgrounds.  A developer came up to me the other day and proudly announced that he had coded something that was on the roadmap for a future release, …

Read More

Review of Software Requirements, 3rd Edition

I was privileged to be one of the reviewers of Software Requirements, 3rd Edition by Karl Wiegers and Joy Beatty while they were updating it.  If you’re interested in my opinion, you can check out my review on Amazon.com.   Spoiler alert:  I highly recommend it.

Read More

Business Analyst Tip: Typography Resource

Perhaps I shouldn’t admit this, but I learned to type on a typewriter. One of the rules I learned in typing class was to put two spaces after the period ending each sentence. I still do it by habit, even though the standard seems to have changed to one space. …

Read More

Business Analyst Tip: Color Does Matter

The other day, a business analyst showed me some process flows which used a black font for text and dark orange and dark blue for the fill colors. The data looked something like this: lovely in design; impossible to read. My immediate reaction was to think about the colors—I found them …

Read More

Business Analyst Tip: Context Matters

In an episode of “The Big Bang Theory”, Leonard arrives home with his arms full of food and says “I hope you’re hungry” to which Sheldon responds “Interesting. A friendly sentiment in this country, cruel taunt in the Sudan. It’s a lesson in context.”  The humor may be dark, but …

Read More

Business Analyst Tip: 7 +/- 2 is a Guideline, Not a Law

Software requirements models can benefit from the application of the 7 +/- 2 guideline – provided business analysts remember it’s a guideline, not a law. This guideline, which Brent Hoffman discussed last summer, came up in a discussion we were having the other day at Seilevel. As Hoffman mentions, it’s …

Read More

Business Analyst Tip: Writing for Non-Native Speakers

One of David Reinhardt’s tips in Business Analyst Tip: Working with Overseas Stakeholders is that many non-native speakers are more comfortable with written language than with spoken language. I agree.  Here are a few guidelines that you can apply to make written communication even more effective for non-native speakers. Use scenarios …

Read More