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Elicitation

Posts about how to gather requirements and manage meetings

Women Working

How You Say It Does Matter

When we have a sticky issue for which the solution needs buy-in, I’m frequently the voice in the room making sure we’re all in agreement on how we’re going to request the buy-in.  While some people get frustrated with this, I’ve learned that how you pose a question can have …

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Chart, Stakeholder Analsysis

Tools for Understanding Stakeholders: A Case Study

I recently wrote about a critical, yet often overlooked, step in improving products: developing a true understanding of stakeholders. This week, I want to delve into a case study to demonstrate why this phase of development is so essential. Let’s say I am working with a hypothetical national non-profit with …

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stakeholder

Business Analyst Guide to Understanding Stakeholders

Recently, I had the honor of speaking at Product Camp Austin. I highlighted a crucial step that I think is often glossed over when setting out to improve products: truly understanding the stakeholders. Even amazing projects can fall flat when they reach users. Identifying our stakeholders and understanding what elicitation …

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Categories of Models

Don’t write requirements, model them

While helping a client improve their requirements gathering practices, our team had the opportunity to communicate the details and impact of our work at the end of the project. As we stood back and surveyed the many activities that had taken place, we found that the vast majority of project …

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Pay Attention in Meetings

We live in a very device heavy world these days. You understand, we have our smart phones, laptops, iPads, Apple Watches, etc. We are never disconnected from any form of communication anymore. But should we disconnect at times? Especially during meetings? As I walk into meetings these days, it is …

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The Platinum Rule– It’s worth checking out

A group of us were talking about varying communication style based on your audience and one of my colleagues related the following story: she depended on a person to provide report mock ups for her user stories. This person was driving her crazy, because she would send a detailed list …

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Don’t Throw Away Your Shot: Be A Hamilton Product Manager

Five years ago, nobody really remembered Alexander Hamilton, but with the helping hand of Lin-Manuel Miranda’s Tony-winning musical he has burst back into the spotlight over two hundred years later. While I will agree that Miranda’s songs are incredible, there is not enough focus on Hamilton’s greatest achievement: he got the US …

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