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Usability/User Experience/UI

Anti-Racist-UX-Design-1

Anti-Racist UX Design

In the midst of current events, I’ve observed some of my friends trying to be more racially inclusive and aware on social media and in their work. Occasionally their efforts fall short of the mark. Attempting to talk about this can really stir up strong emotions, and some folks will …

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Diverse UX Design Header 1

Diverse UX Design

I was filling out an online legal form for a real estate transaction the other day and was requested to specify my gender. The only two choices offered were “male” and “female.” Since I’m a cis-gendered woman, I could check the “female” box without a qualm. But I’m still irritated. …

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Newspaper Fold and Computer

Business Analyst Tip: Put Information Above the Fold

In The Fold Manifesto: Why the Page Fold Still Matters, Amy Schade discusses how important it is to put key information above the fold on a website. In the article, Schade writes: “Screen sizes are constantly shifting and designs can respond to these sizes, rather than fit to a constant size. …

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stakeholder

Business Analyst Guide to Understanding Stakeholders

Recently, I had the honor of speaking at Product Camp Austin. I highlighted a crucial step that I think is often glossed over when setting out to improve products: truly understanding the stakeholders. Even amazing projects can fall flat when they reach users. Identifying our stakeholders and understanding what elicitation …

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Musing on Unmuting a Phone and Design

I cannot be trusted to unmute a phone.  I have a history of hanging up instead of unmuting. I can admit this, because I know I’m not the only one.  When it happens, I blame the phone–the visual cues are all wrong.  The phones that trick me are the ones …

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Ignore tasks, focus on decisions.

We all have our reasons for using a piece of software. Maybe it makes staying in touch easier, maybe it helps organize, or for that matter, make us money, maybe it’s just fun to interact with…whatever those reasons may be, the drive to get things done is not, and cannot …

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UX fun–take the quiz!

I just had some fun, so I thought I would share–the User-Experience Quiz: 2015 UX Year in Review by the Nielsen Norman Group is only 10 questions, and does a nice job of refreshing/checking knowledge on some pertinent usability topics.  Check it out!

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