Or, even worse, you go off and do some work in reaction to it and then find out the email was FYI, no action expected?
Unfortunately, I have. Both cases. And, I’m afraid to admit, I’ve probably sent a few emails that had the former reaction, if not the latter.
After a less than productive email exchange the other day, I remembered a guy I used to work with who had a hard and fast rule: “Before I send an email, I ask myself what action I expect the recipients to take, and make sure that it is clear.”