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conflict resolution

Developing Soft Skills in Product Managers

Much is made of and written about the “hard skills” that a Product Manager must possess. She should be analytical, critical, methodical, detail oriented and master of a vast array of models, methodologies and techniques. But I find very little emphasis in the popular writings or training in our field …

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Using visual models to prioritize features

One of the most difficult tasks on any project is prioritizing requirements. This is because there is almost always disagreement about what the priorities should be.  The more stakeholders you have, the more disagreements you’re likely to have.  It is human nature to avoid conflict and that is why many …

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