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meeting tips

Perils and Pitfalls of Conference Calls

One of the challenges of gathering requirements in a world of packed schedules and remote stakeholders is the ubiquitous conference call. What I find most challenging is the inability to read facial cues or body language. When discussing stakeholder needs over the phone, what they say may not be entirely …

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Business Analyst Tip: Maximizing Displayed Content

I often display documents or spreadsheets to small groups during working meetings.  When doing so, I want to maximize the amount of content I am displaying.  One easy way to do this is to collapse the ribbon tool bar.  There are a couple of ways to do this: Double-click on …

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