requirements elicitation

How to Win an Argument with your Girlfriend

As an RA, I have to solve problems by searching through background documents and listening to stakeholders. Every day I am in charge of creating models that help create a successful project. One of the models that we use at Seilevel is the Business Objectives Model, to understand what our …

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Positions vs. Interests

Many business analysts learn on the job- it is difficult to enter the field having already mastered the entire skill set. I have learned that being “coachable” is just as important as learning how to be the “coach” for a customer. During a recent training session at Seilevel, we focused …

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Making Your SME Smile

The first elicitation session on a new project, in unchartered territory with a new Subject Matter Expert (SME), can be challenging. You must ask questions and facilitate conversation to chip away at the business problem.  Seven weeks ago, I began a series of “elicitation sessions” in a brand new topic- …

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Shakespeare Would Suck at Gathering Requirements

In William Shakespeare’s famous play, Romeo and Juliet, Juliet tells her sweet Romeo: “What’s in a name? that which we call a rose By any other name would smell as sweet” Short answer in the requirements world: No. If you have ever been tasked with writing software requirements, you may be …

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Bringing Creativity to Business Analysis

Being a business analyst, I think it is fair to say, is not the most creative profession out there. We do have opportunities to write clear requirements, create interesting PowerPoint presentations from time to time, and choose an ingenious font color scheme to make status reports exciting and readable. But …

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